Professionalism, reliability, and safety are vital for drivers, the customer service team,  accounting and legal teams working collaboratively to ensure guaranteed satisfaction. We enhance the industry's reputation through these practices.

Customer Concerns: Can I trust Eastern Shore Transportation, which operates from virtual offices?

Our global virtual offices provide a range of valuable services to our clients. As a technology-driven company, we ensure the delivery of consistent solutions for everyone through cutting-edge technology and advanced app development software, thereby guaranteeing a seamless experience.

These virtual office locations allow visitors to access on-site facilities for conducting business with Eastern Shore Transportation LLC. This includes options for vehicle access, front desk assistance, mail drop-off, check submissions, and verification through the BBB (Better Business Bureau).

All vehicles will be assigned and picked up from the nearest designated office location. Additional vehicle resources may also be available through our affiliate partners at your selected office.

Moreover, you can schedule appointments up to three years in advance without requiring an immediate payment. By simply keeping your card on file, you have the opportunity to reconsider before finalizing any payment.

Book our services easily through our 24/7 online platform or via text for added convenience. We are always accessible through multiple communication channels to ensure smooth connections between drivers, our office, and you, our valued client, for seamless service and support.

Our rideshare app provides seamless modern ride-sharing with clear communication. Receive reminder texts 24 hours and 1 hour before your reservation, along with a confirmation when your driver is en route. View a photo of your driver for identification and track their exact arrival time. Upon arrival, receive a notification to easily contact your driver. Share service status with others for added safety. Watch the video for more information!

• All driver's  undergo comprehensive federal and state background checks through the transportation public service commissions of each state, city, county, and country. 
• Public Service Commission assesses all criminal and non-criminal offenses and supplies background reports to Eastern Shore Transportation LLC. 
• Drivers Must ot have any points on their license before being hired and are trained exclusively as defensive drivers.

Book our exceptional Rideshare service now for seamless and hassle-free travel to your next destination worldwide!

We utilize advanced vehicle maintenance technology to uphold our fleet, ensuring you enjoy a safe experience during your transportation service.

Should unforeseen circumstances arise, we will implement our contingency plan, which includes reaching out to alternative transportation options, such as other rideshare companies, to assist you, with costs covered and coordinated by Eastern Shore Transportation LLC.

If service is completely interrupted, you will be eligible for a refund for the service. Depending on the specific circumstances, our accounting and legal teams will provide further details as we finalize your reservation. Legal Team Contact| Accounting Team

How can I safeguard against scams when using this company?

1. We charge for service contracts at the conclusion of the service week, month, or day.

2. For services like airport pickups, economy rides, and daily services that aren't contractual, we bill once your driver is en route to collect you. If the card on file is declined, services will not be provided.

3. We ONLY arrange transportation directly with clients through online platforms, phone, or text via 667-213-1082 or 1-800-689-6849, or from our authorized email contact list. We do not conduct business using any other numbers related to the company. We recommend that our regular clients save 667-213-1082 and 1-800-689-6849 under Eastern Shore Transportation to ensure you are communicating with the right entity.

List of Emails:

1. Customer Service:

*Book@EasternShoreTransportationLLC.com

*info@easternshoretransportationllc.com

2. Book Trips:

Book.Trips@easternshoretransportationllc.com

3. Operations Manager

Terrell@easternshoretransportationllc.com

4. Accounting Services

Accounting@easternshoretransportationllc.com

5. Legal Services

Legal.Support@easternshoretransportationllc.com

4. When engaging with our Affiliate Network, all customers will be informed of the affiliate company and their contact information, ensuring clarity that all services are being facilitated through Eastern Shore Transportation LLC. No affiliate company should ever represent itself as Eastern Shore Transportation for service provision.

5. Service Contracts: You can email our legal team to request access to our service contract, which includes 32 terms designed to protect both clients and the company. These terms are open to reasonable negotiation.   Legal Team

6. Always use the app for verification. Within the app, you can check vehicle details such as car color, tag number, and driver photo, as well as contact the driver for confirmation before entering the vehicle. As a professional company, we prioritize not rushing or inconveniencing our clients, barring unexpected circumstances such as vehicle breakdowns. In the event of a breakdown, our contingency plan will be communicated to passengers and the payor. For vehicle confirmation before boarding, please call 1-800-689-6849 ext 4 to reach emergency dispatch.

7. Why aren’t there visible vehicle identifiers like our company name and logo? Eastern Shore Transportation LLC originally served as a community resource for individuals seeking protective support, including those involved in child custody disputes, domestic violence situations, and V.I.P. clients (Political, Celebrity, and Private Sector). Your protection, privacy, safety, and security are our top priorities.

8. In a realm where social media defines business practices, why does your presence appear inconsistent? The ground transportation industry emphasizes the protection of client privacy and rights. It would be considered unprofessional for us to capture our clients' most significant moments and daily activities on camera for storytelling purposes. We are continually working on innovative ways to generate content without compromising client confidentiality. You can request vehicle information at any time.

Why is the company Name Eastern Shore Transportation? 

We are a company that services the entire Eastern Shore from Maine to Miami- East of the United States I route 95, however we provide services to the entire world through our affliate network that replicate the same practices as we do.